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Client Services

Through partnerships and collaborations with various Departments, the Client Services Division is committed to providing the best Human Resources services to our fellow City employees through teamwork, trust, integrity, support, and confidentiality.

about client services

Client Services is divided into three Divisions, each headed by a Personnel Director III. Each Client Services Division provides Human Resources services to various Departments.  Client Services is responsible for Human Resources functions such as discipline, grievances, facilitating Departmental hiring needs, EEO investigations, reasonable accommodations and other specialized functions that may be time-consuming and may require specific expertise.  Client Services staff is trained, knowledgeable, and dedicated in handling various critical Human Resources functions.  

Below are description of the three groups that make up Client Services. These descriptions include a list of liaison departments and bureaus that they work with, their locations and hours of operation, and a PDF link to the group's frequently contacted number.

group 1

group 2

group 3

relevant documents

All relevant documents are pulled from the documents library for your convenience. To view all documents available on this website, please visit the documents library:

Please note that most of the documents below can only be accessed on the Personnel Department's network.